Fairlight Coachworks
Fairlight Coachworks

Feedback

Below is some feedback from of our happy customers. If you would like to leave us feedback, please click here.


Bryan Morris
09/05/2015

Thank you for the repair work you did on my car. The Standard of work is excellent. Many people have told me how good it is.


Adele Mathieu
08/18/2015

Hi Scott and Brett, We just wanted to say thank you very much to you and the team for restoring our new baby car to her former glory! You have done a great job and we have already recommended you to our neighbour! Kind regards Adele and Bernard Mathieu


John Gooding
07/28/2015

Hi Scott and team – we want to thank you so much for your comprehensive attention to our damaged car. Thank you for your careful advice and detailed information about the process. We are very grateful indeed.


Margaret Wilson

Hi Brett, I wanted to thank you and your team very much for the efficient and prompt way you dealt my recent work on the above car. I was kept informed and all contact was courteous. The car was returned in better than showroom condition! I would happily recommend your company to anyone. I have written to Churchill Insurance with a copy of this e-mail. Regards Margaret Wilson


Fiona Whitton
05/14/2015

Hi Scott, a huge thank you to you, Brett and the amazing guys who helped restore my car back to her beautiful self. The efficency, proffesionalism and all round good service I recieved from everyone at fairlight who made a stressful situation easy due to the speed at which my car was reapired would recommend a brilliant repair centre to anyone who needed one. Many thanks once again. Fiona whitton and George the car.


Richard Handyside
03/31/2015

Dear Scott I am delighted with the latest work you have just completed on my car, particularly the top door trim which you kindly included at no extra cost. You tend to treat a customers car as though it were your own, and seem genuinely pleased when it looks god. I must add that your personal attention did not go un-noticed. I felt like a VIP having a new courtesy car bought to me ready to drive away and similar treatment when I came to collect mine. I mat decide to ask you to clean up the last few bits of trim after the holiday as it now looks almost like a new car. In the mean time I wish you a happy Easter. Yours Sincerely


Anna Napolitano
02/10/2015

A big thank you to you all. Excellent work, very professional from start to finish. Even dealt with my insurance company for me. I was kept informed throughout, would certainly recommend.


Pauline Price
02/09/2015

I wish people would stop hitting my parked car but am glad that I can take it to Fairlight Coachworks! Another excellent job. A friendly, efficient and professional team. Thank you.


Barbara Housley
01/22/2015

Just collected my car, excellent service,cleaned all the body work like new. also they kept me up to date on the progress of when it would be ready, would, would recommend to use many thanks for your service.


Bev Sheehan
11/14/2014

I collected my Honda Jazz from you today, and I wanted to thank you all for your excellent customer service and first class work on my car.


Carol Wilson
10/29/2014

Very helpful and courteous,I didn’t,t feel as if I was being ripped off. They also kindly lent me courtesy car. Will defininately use them again.


Christopher Nightingale
09/23/2014

When I picked my car up yesterday, I was most impressed with the excellent quality of workmanship. From the reforming of the body work, to the matching and the application of the paint work, and to the final finishing. I was kept regularly informed as the work progressed, and additional items were happily included, despite how busy you are. A great achievement by a great staff.


Sharon Smythson
09/17/2014

It has taken some time to get organised to write this but better late than never…. The customer service was excellent. The work was excellent and all was carried out promptly. I have recommended Fairlight to all my friends and would always return to them in the future.


Peter Llewellyn
08/08/2014

Many thanks for the speedy repair to my vehicle during my holiday, and for a very good job well done. Much appreciated.


Sara Mercer – Dial a Dog Wash (Brighton & Hove)
07/04/2014

I would like to say a massive thank you to Scott, Brett and his team. From beginning to end the process was seamless. Scott & Brett were extremely helpful and efficient. I was extremely impressed with the end result, absolutely perfect. Thank you so much, I will definitely be recommending you to everyone! 🙂


Neil Tourle
06/23/2014

Hi Scott, Thanks for the excellent job you guys did on my KIA SW. Not forgetting, of course, the door to door service. Would not hesitate to recommend you to others.


Jen Bateman
05/16/2014

Customer services was fantastic. Very polite, friendly and helpful. They have done a fantastic job on our car and we are very grateful. Definately will recommend


M.Tester
05/15/2014

Nice people who know what they are doing, put at ease straight away. They took care of everything to do with the insurance etc. They also did a great job. Brilliant job Fairlight


Jan Lank
03/28/2014

Excellent customer service Much appreciated


Amber King
03/06/2014

Very Quick Turnaround Efficient and in contact always, and friendly staff. Done an excellent job considering the damage I had sustained. Very pleased, thank you very much.


Ms Nuttall

Excellent customer service, job well done and car cleaner on the inside than its been in a while! WOuld recommend


Shaw

I was very pleased with the excellent service I was given. Also the update when it was being repaired. Thankyou very much. If I find anybody who needs body work i will put them in touch with you.


Paul Colins

Good service, great quality work, thanks to Scott and Terry for sorting out the insurance hassles.


E.A.Beaney

“Excellent” Reception, Quote, Speed of work, Quality of work, Cleanliness of car, Professional attention. Many Thanks


B.Davies

Well Done, Excellent, what more can I say. Would thoroughly recomen t all and sundry


Munday

Excellent service, very pleased with repair, would not hesitate to use again


T BAKER

Very impressed, they were asked to carry out a repair a bodywork damage problem at another outlet and duly repaired my vehicle with 2 days with a professional and quality end result. Would strongly recommend.


David Harrison

Thank you for all the work you completed on my Land Rover Defender Tomb Raider. You were very good and listened to all my requests. Thank you for sorting out all the new parts and finally for painting and fitting to showroom standard. The car was ready on time, thanks.


Brennan

Excellent Service


Mrs E Ainscough

Thank you for my repair, the work done was excellent.


Brian Streeter

Extremely pleased with the service I received from Fairlight Coachworks when dealing with accident damage to my Alfa Romeo 147. Brett and Scott handled all the details of my Insurance claim very efficiently and the repair work to my car was carried out to a very high standard. Very pleased with the result – Highly recommended.


Andy Moss

Fantastic Service, Second To None


Mick Tompkinson

Excellent service and customer care from beginning to end. Job well done.


Ian Elliott

Really impressed with the excellent service and professionalism of all at fairlight. I am eternally grateful, after being unfortunate enough to be a victim of the snow and ice, my car was fixed and good as new in just a few days and ready for my drive to Portugal next week.. Well done guys.


Julie Dean

Thanks (yet again) to Scott and the team for the repair work on my 206 – looks just like new. They made the whole process so easy from liaising with my Insurance company to the loan of a courtesy car. Great company to use so friendly and professional. Thanks again guys.


P.Bowman

Very Polite, Very Helpful. Excellent Job


J P Hamill

The work and service on arrival to deposit the car and to collect the car was excellent. The staff were extremely helpful and polite.


P.Norris

Excellent advice and service, totally ruined the roof of my van and it came back as new. Thanks again


R. Hawkins

Excellent service and a really good job. Would recommend this company


Dave Holder

Service and workmanship excellent. Wouldrecommend to anyone.


J.Murphy

Fantastic service and very pleased with the rust repair work carried out. Looks brand new! Thank you.


Doug Newman

Very good job, done professionally, on time and as quoted. Excellent


Ron Jones

Workmanship 100% Customer Relations 100% This is the reason I am back with Firlight for more repair work I want done on my car. In short they do what it says on the tin.


Barry Wheeler

From start to finish I was treated very well by the management and staff of fairlight,the finished work was excellent and well on time.I would recommend them to anyone.


Simon Underwood

I was very impressed with the quality of service and work from Fairlight and I wouldn’t hesitate to recommend them to anyone else.


Kate MacDonald

Once again Scott and his team have restored my car to its former glory! This company never fails to please on every front.


Brian Breeds

An excellent job and service, so I would thoroughly recommend and use again in the future.


Luke King

Great service throughout, very professional and easy to talk to. They used a great accident managment compant that completely took all the stress away. Hopefully I don’t crash again but if I do I’ll defiantly know where to bring my car.


Graham Pink

Having used Fairlight for some body work on our Lexus a few years ago I decided to contact them when we wanted parking sensors fitted to our Qashqai. Their price was much better than the quote we had from the main dealer and they have done a really fine job.


Jessica Taylor

Very good service and helpful. Car looks stunning after completion. Very clean and tidy. Excellent repair – Am amazed. Thankyou to everyone involved, appreciate the lifts to and from home also.


Naj Miller

Very courteous staff and friendly. Excellent results. Would recommend t friends and family


MR T .J. LINDSAY

A belated thanks to the management and staff of Fairlight Coachworks for the friendly and helpful attitude towards me and my wife for a first class job they have done to my car. I would recommend them to anyone.


Alec Hancock

Second occasion I have used your service and have been very pleased with the standard. My latest visit was dealt with swiftly and efficiently and I have no complaints whatsoever.


Mr David Collins

Firstly may I say a big thank you to all the staff at Failight Coachworks. I am very pleased with the standard of work carried out on my 13 year old Toyota Yaris. The staff at Fairlight were friendly and very efficient when dealing with the damage to my vehicle. The vehicle has been returned to me in as good as new condition and I would recommend them to anyone.


Lynne Parker

Very very pleased with the work carried out. Returned to me in excellent condition, looking new. Work carried out in the specified time and for the estimated cost. Very helpful and polite staff, can think of no bad things at all, excellent many thanks.


Pauline Price

Have just used Fairlight for the second time and, once again, they have done an excellent job. An efficient, courteous and helpful team and very easy to deal with.


Chris Holbrooke

Excellent workmanship and finish as usual combined with friendly customer service and a fair price.


Lauren Burnett

Very quick and efficient service Brilliant Job. Massive Bonus to be supplied a Courtesy Car. Thank you very much!!


Chris Bowman

Very fast and efficient service – excellent and professional job – highly recommended


Sarah

Outstanding service…extremely quick and my car looks as good as new again! Thanks guys (:


Barbara Ray

I am very satisfied with the work that was done, also the staff very helpful and pleasant


Helen Morley

Very friendly, helpful and professional advice. Reception area clean and tidy. Great standard of work to and kept well informed of progress, highly recommended. Very good customer service, I was treated very well. Thank you.


Ian Sinclair
10/11/2013

Most helpful and competant


Jean Newton

Very helpfull & courteous.beautiful job thank you.


MRS ZAMBITO

Really Helpfull , The work was done to a high standard , I would use this Company again.


Mr Beaney

Great service and very helpful. My car looks better than ever. I highly recommend this company. Thanks


Ms Nuttall
03/05/2014

Excellent customer service, job well done and car cleaner on the inside than its been in a while! WOuld recommend


Paul Collins
02/23/2014

Good service, great quality work, thanks to Scott and Terry for sorting out the insurance hassles.


B.JIERIAN

Very pleased with customer service starting with scott on the phone to work completed today. will certainly recommend to friends.


Tom Wogan

Customer service excellent. Scott was helpful and polite and kept me informed. Work completed very quickly and to a high standard. Would certainly use again but hope I won’t have to!! Would gladly recommend to others.


Mrs Bonniface

Very pleased with the repairs and very very pleased with the service made everything easy to understand. A very helpful company will highly recommend. Many thanks to scott aswell.


Mrs Grant

Quick service and excellent repairs, keep informed throughout. will use again.


MICHAEL STOREY

Excellent service very fast turn around and a quality end product. very well pleased, will use again!!!!!


MB CARPENTRY & JOINERY

Very happy with the repairs and the speed that they were completed in. will use again and recommend to others.


J.Murphy

Fantastic service and very pleased with the rust repair work carried out. Looks brand new! Thank you.

We are an approved repair center for...

Fairlight Coachworks